In this article we will display the process of requesting the NCT to add a new creditor.
This happens in 2 steps:
Step 1: Add an e-mail address
- Navigate to the NCT Preferences page: Home > Preferences> NCT Preferences
- Click on the edit button and ensure that the "New Creditor Email" has a valid email address
- Insert the e-mail address of the relevant NCT user:
(The request to add a new creditor will be sent to this email address)
Step 2: Sending the request
- Navigate to the creditor you would like to request the NCT to add to their database (Home> Admin> Creditors)
- Add a new Creditor by clicking on this button:
- Insert all of the relevant data
- Open the creditor who's information is to be sent to NCT
- Click on the "Send Creditor Information to NCT"
- An email with the details below will be sent to NCT